Reliable energy for your world
Emergency
If there's imminent danger, such as fallen lines or a gas leak, call us immediately (24/7).
0800 27 27 270800 111 848
Do you have animals or livestock?
We're using low flying helicopters to inspect our power poles this summer.
Don't be an egg. If you smell something rotten it could be a gas leak.
If you think you smell gas, act fast – move outside immediately and call us on
0800 111 848 or 111.
Updates
Our latest news and project updates. View projects-
Media releasePowerco electricity contracts going to tender
Monday, September 30, 2024 For the first time in more than a decade, Powerco’s Electricity Field Services Agreements (EFSAs) for major electricity field services on its North Island network are going to tenderView more
Media releaseResidential hot water control trial
Wednesday, September 18, 2024 Powerco is enabling Aotearoa New Zealand’s electricity retailers to run hot water load trials that could ultimately benefit residential customer power bills.View more
Media releaseDelivering into the future - Powerco releases first Integrated Report
Tuesday, August 27, 2024 In its inaugural Integrated Report the Powerco team reflects on how it has delivered for the customers and communities it serves over the FY24 period (1 April 2023 – 31 March 2024) as well as the opportunities and challenges it anticipates in the coming years.View more
Media releasePowerHubs created to support community energy resilience
Tuesday, September 10, 2024 Powerco is supporting community energy resilience by installing unique hybrid Stand Alone Power Supply (SAPS) at targeted community buildings across its electricity network footprint to create new PowerHubs.View more
Media releasePowerco wins safety award with lifesaving consequences
Tuesday, September 17, 2024 Powerco has won the EEA’s Public Safety Award for a programme of work identifying high risk power poles that can be moved, removed or guarded to potentially prevent serious harm incidents.View more
Media releasePowerco wins Energy Distributor of the Year
Thursday, August 29, 2024 Powerco has won the Energy Distributor of the Year title at the New Zealand Energy Excellence Awards.View more
Media releaseDon’t be an egg! If you smell something rotten, it could be a gas leak.
Tuesday, September 03, 2024 Powerco is turning to the Kiwi phrase ‘don’t be an egg’ to drive home the importance of reporting the smell of gas.View more
Media releasePowerco CEO to lead Transpower
Monday, September 09, 2024 Powerco Chair John Loughlin acknowledged today the resignation of Chief Executive James Kilty, who is taking up the role of Chief Executive at Transpower.View more
Media releaseElectricity upgrade for Waitara
Wednesday, August 14, 2024 Work begins this month (August) to upgrade the electricity network in Tikorangi, New Plymouth, to ensure customers in Waitara and surrounding areas have reliable electricity now and into the future and to support growth of the area.View more
Media releasePowerco releases first climate-related reports
Monday, August 05, 2024 Powerco is formalising its planning for the impacts of climate change with the release of its first climate-related disclosures report and a climate adaption and resilience plan.View more
Media releaseWestern Bay of Plenty electricity infrastructure options released to public
Tuesday, July 30, 2024 Transpower has today released its preferred options for upgrading electricity infrastructure in the Western Bay of Plenty, along with Powerco.View more
Media releaseImportant safety notice - emergency reporting
Thursday, July 25, 2024 Please do not use apps like Snap Send Solve to report power and gas emergencies or hazards. Using these apps for urgent issues can delay our response and put people's safety at risk.View more
Media releasePortable battery units lowering emissions
Wednesday, July 24, 2024 Mobile SAPS featuring eye-catching artwork, are taking to the roads throughout our electricity network to help lower emissions.View more
Media releasePowerco secures first Climate Bonds Initiative-certified green loan
Wednesday, July 24, 2024 It's the first electricity distribution business in the country to execute a CBI-certified green loan under the scheme’s ‘Electrical Grids and Storage’ criteria.View more
Ngā pou
The pillars of our work
We’re committed to balancing the needs of our people, communities, environment and business as we deliver energy to around 1.1m customers. Our five pou (pillars) guide us on our sustainability journey, representing the five focus areas of our work and the goals we want to achieve for each.
Learn more-
Whirinaki
Ensuring reliable and resilient networks
Ensuring our networks are reliable and resilient now and into the future.
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Taiao
Contributing to a lower carbon world
Helping Aotearoa achieve our emissions targets by facilitating the use of low carbon technologies and energy sources.
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Hauora
Health and safety at our core
Keeping people safe around our networks and worksites is our priority.
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Manaaki tāngata
Supporting our people
Fostering a culture that empowers people to do their best, values diversity, and meets our future needs.
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Whakakotahitanga
Engaging with communities
Working with you to understand your needs and guide the decisions we make to deliver the best outcomes.
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Te Teo
Sustainable governance financial and risk management foundations
Te Teo is the foundational pillar of our work.
Lines down?
The likes of high winds, trees or car crashes can bring down power lines. We respond 24/7 to lines down incidents on our electricity network. Watch how we do this and what you should do in an emergency.
