Electricity for home and business

Ask the organisation issuing the tender to submit one request for the electricity component of the work that needs to be completed by Powerco in advance of the tender going out. Powerco will assess the job and provide a price for tenderers to include in their bid, or the organisation issuing the tender can add a zero-dollar value to the electricity component portion of the request for tender (RFT) in anticipation of the price being supplied.

When you complete a connection request, you’ll be asked whether you need the ICP to be livened.

• Select yes if you plan to start using electricity as soon as the connection is complete.
• Select no if you don’t intend to join a retailer or use electricity right away. You can choose to have the ICP livened later or leave this for a future property owner.

We understand the importance of your request. However, all customer work is processed with equal urgency and care. A range of factors influence turnaround times, and we aim to be fair and consistent in how we manage all customer requests.

To get a quote, you need to go through the request process. This ensures we have all the necessary information to give you an accurate price. 

Applying has several advantages: 

• You get a confirmed price, not a rough estimate 
• It saves time later by avoiding a separate request 
• You’ll understand the full scope and terms of the work 
• It prevents duplicated effort and confusion 

To get a BTS, submit a new connection request using Powerco Connect. It’s likely your electrician will install the temporary supply box on your property and arrange for a contractor to connect it to our network. If the temporary supply box is positioned very close to the final location of the meter box on the house, the cable that connects the temporary supply to our network may also be used to connect the finished house to our network. This saves time and money when the house is built, and the temporary supply box is no longer required. To convert this connection to a permanent connection please complete a connection modification request.

To convert a BTS to a permanent connection, submit a connection modification request using Powerco Connect.

You can request a permanent decommission via Powerco Connect - connection modification.

Contact your retailer (the company you pay your power bill to) to arrange a temporary disconnection (temporary isolation). If your disconnection is during business hours, it will be free. Your retailer will need at least 24 hours' notice.

To arrange a temporary disconnection (temporary isolation) to carry out electrical work use our temporary isolation form.

No. You may need to pay towards the cost of a network upgrade or to have Powerco equipment installed on your property to enable your connection. However, the equipment will still belong to Powerco.

Powerco is responsible for any work carried out by contractors engaged by us, including our contractors working on our network assets under the EFSA (Electricity Field Services Agreement) or CDSA (Customer Delivery Services Agreement).