Find out more about us through our public safety and community partnership campaigns.
Reliable energy for your world
Every day, we work behind the scenes to deliver electricity and gas to nearly 1 million Kiwi across the North Island of Aotearoa. We do our bit, so you can keep doing yours.
Changes to your electricity distribution charges
We’re here to connect the communities we serve to safe and reliable electricity through sustainable investment in our network. From 1 April 2026, our electricity delivery charges in your region will increase.
Gas pricing
From 1 October 2025 our gas charges will increase by an average of 7.96% - about 10c per day for residential customers.
Before U Dig
Whether you’re digging at home, on the farm or lifestyle block, or are an excavation contractor, there are safety precautions you need to take to stay safe while digging near electricity cables and gas pipes.
Before you dig, contact beforeUdig for free plans.
Lines down?
The likes of high winds, trees or car crashes can bring down power lines. We respond 24/7 to lines down incidents on our electricity network. Watch how we do this and what you should do in an emergency.
Supporting customers to be energy efficient
Our target: To implement a support plan for vulnerable customer groups by the 2023 financial year.
Our mahi: We partnered with WISE Charitable Trust to provide free coaching for households at risk of energy hardship.
Look up!
Safety takes a moment. Consequences last a lifetime.
Look up and live - Watch the Troy Hall story