For electricians
Working for customers
If you’re an electrician doing work for customers within our network, this page has useful information about working with us including helping customers get connected and important standards, forms and processes to help you work safely and efficiently.
Managing connections and modifications for customers
Go to our get connected page to submit connection and modification requests on behalf of customers.
We encourage you to submit applications as early as possible - we’re committed to providing a fair service to all customers
To ensure your applications are processed smoothly, please make sure all required information and documents are provided, and that payments are made on time.
Supplier process
If you need us to provide information to become a supplier for your organisation, please email our Accounts Receivable team and let them know what details you require.
Standards
Electricity network connection standard
Guides and processes
Overview of common technical requirements
Forms
Temporary isolation form
Organise a free temporary isolation (removal of the service fuse), while you carry out internal electrical work by filling in the form below or phoning us on 0800 786 770.
Isolations are available 8am – 5pm, Monday to Friday (not including public holidays).
We require three working days’ notice to arrange your temporary isolation.