For electricians

Working for customers

If you’re an electrician doing work for customers within our network, this page has useful information about working with us including helping customers get connected and important standards, forms and processes to help you work safely and efficiently.

Managing connections and modifications for customers

Go to our get connected page to submit connection and modification requests on behalf of customers.

We encourage you to submit applications as early as possible - we’re committed to providing a fair service to all customers

To ensure your applications are processed smoothly, please make sure all required information and documents are provided, and that payments are made on time.

Supplier process

If you need us to provide information to become a supplier for your organisation, please email our Accounts Receivable team and let them know what details you require.

Who does what when it comes to inspection and metering?

We recommend inspection, metering, Powerco’s contractor and the customer’s electrician coordinate where possible for greatest efficiency, such as all meeting on site on the same day to ensure each party’s requirements are met.  

Where this isn’t feasible, Powerco’s contractor has the expectation that the customer’s electrician and inspector must have completed COC and ROI requirements in accordance with the Electricity (Safety) Regulations (73A) prior to Powerco’s contractor coming on site to perform the works. Powerco’s contractor can leave the site energised according to the CoC and ROI requirements (eg to point of isolation or as otherwise specified), or can leave the site connected and deenergised by removing the Powerco fuse, as required.