Working better together - Powerco releases Integrated Report 2025

Powerco has released its Integrated Report 2025. 

Titled ‘Working better together’ this year’s report reflects on the key projects, initiatives and results delivered during the year, as well as looking ahead at how the company is responding to the challenges and opportunities presented by the rapidly evolving energy landscape. 

The report covers the energy distributor’s mahi for the 2025 financial year (1 April 2024 - 31 March 2025). 

Powerco’s Integrated Report is available to read here 

Powerco CEO Jason Franklin says this year’s integrated report is a testament to the power of collaboration. 

“I’m really proud of the what the team has achieved this year in collaboration with each other, our sector and our communities,” he says.

“All of that mahi is focused on delivering value for our customers. Our priority is to provide efficient, resilient and sustainable energy so Kiwis can thrive.” 

The report outlines the distributor’s strategic priorities as it evolves its gas and electricity networks for the future. Enabling electrification through operating a dynamic and optimised electricity network, and keeping fuel diversity in the mix through investigating the development of biomethane remain key to enabling the sustainable transition. 

Integrating climate-related disclosures 

The 2025 report is Powerco’s second integrated report. The company has continued its journey to integrate its core reports with the inclusion of its climate-related disclosures (CRD).

Powerco’s decision to conduct CRD reporting provides transparency on its progress towards becoming low-emission and climate-resilient. 

Jason says the inclusion was a logical step. 

“We’re not required to conduct climate reporting but as the provider of an essential service it’s a non-negotiable for us to be clear with our customers and our communities about how we’re adapting to the challenges and opportunities presented by the changing climate.” 

“Including our climate targets and results in this year’s integrated report was a natural evolution because this work is fully embedded in our business from our strategy through to our network investment planning.” 

FY25 highlights 

This year the company is reporting that $399m was invested to expand, renew and maintain its gas and electricity networks, and that it kept the energy flowing to customers an average 99% of the time – delivering the best results for electricity reliability in 10 years. 

Customer satisfaction is 59% for its electricity customers, and the net promoter score for its gas customers is 61. 

Total revenue was $587.8m. 

Other highlights covered in this year’s report: 

• The launch of Powerco’s customer commitments, developed in consultation with customers. 
• Installation of low-voltage Battery Energy Storage Systems (BESS) in Tauranga to store power overnight to maintain power quality during peaks – a first for Aotearoa. 
• The completion of Powerco’s first Climate Adaptation & Resilience Plan which identifies assets vulnerable to climate risks and the approach to mitigate and adapt. 
• The introduction of a streamlined self-serve website process to connect home and business solar to the network, enabling the automatic approval of most applications. Applications were up 21% year-on-year. 
• Finalising the company’s first green loan under the Climate Bond Initiative (CBI). 
• Planting 18,000 trees through the Replant for Tomorrow programme. 
• The company also won Energy Distributor of the Year award at the New Zealand Energy Excellence Awards in August 2024.