Arranging your connection
To connect, disconnect or upgrade your electricity connection contact a Powerco-approved contractor and they will carry out the work for you – including working with us as needed.
Engage your contractor early in your planning process because designing and installing your connection can take time depending on the size of your project.
You’ll find an overview of the process you’ll go through with your Powerco-approved contractor to get connected below.
We recommend that you get quotes from more than one contractor.
Contact your retailer
Your retailer is the company you pay your power bill to. Let them know you need a new connection so they can arrange the installation of the power meter and the agreement with you to pay for the electricity you use. Your retailer will need to know the address of the property, or if you don’t have a street number yet the Lot or Deposited Plan (DP) number from your property title.
Engage a Powerco-approved contractor
Powerco-approved contractors are certified to connect your property to our network.
Your contractor will design and provide a quote for carrying out the work (you can get quotes from more than one contractor). They’ll work with us to approve the design of the connection and will let you know if we have any special requirements such as an easement.
You’ll need to provide this information to your contractor:
Your address, Lot or DP number
How much load you need (the amount of power you’ll be using). If you’re not sure the electrician wiring your building should be able to help
Who your retailer is
Have a chat with your electrician – some of them will arrange the work with a contractor for you.
Your contractor carries out the work
Once you have appointed your contractor and approved their quote they will install the connection.
Once work is complete, they let us know and we liaise with your retailer to liven your connection.
Your retailer livens the connection
Your retailer will send one of their contractors to install the meter. Your electrician will need to provide their Certificate of Compliance for the internal wiring they’ve done. The retailer’s contractor will then liven your connection.