Retailer Complaints

Retailer name --None-- Contact Energy Electric Kiwi Genesis Energy Mercury Meridian Nova Energy Powershop Pulse Energy Alliance Trustpower Vocus Other retailer Retailer name (if other retailer) Retailer contact name Retailer email address * Action required --None-- Retailer will manage complaint (Powerco to contribute) Powerco will manage complaint/liaise directly with customer Retailer will manage complaint (Powerco FYI only) Customer name * Commercial name ICP number * Customer address Complaint type --None-- Customer Service/Employee Damage Gas New Connections/CIW Planned outage Powerco asset Unplanned outage Vegetation Network --None-- Electricity Gas Description * Customer's expected outcome