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Complaints Form
Complaints Form
Warning
Name
*
Business name (if applicable)
Email address
*
Phone number
ICP number (found on electricity/gas invoices)
Address
Street
Town
Region
Retailer
Genesis Energy
Contact Energy
Trust Power
Nova Energy
Mercury
Meridian Energy
Powershop
Pulse Energy
Bosco Connect
Simply Energy
King Country Energy
Opunake Hydro
Just Energy
Energy Direct
Ecotricity
Electric Kiwi
Flick Electric
Energy Online
Prime Energy
Grey Power
Globug
Tiny Mighty Power
Other (please state)
Please specify
Complaint type
Number of power cuts
Planned power cut
Power quality issue
No hot water
Gas connection timeframey
Information request
Land complaint
Location/ownership of Powerco asset
Powerco employee
Tree issue
Compensation/appliance damage
Contractor complaint
Unplanned power cut
Issue with complaint process
Other (please state)
Please specify
Event start date
Event end date
Network
Gas
Electricity
Complaint Description
If compensation is requested, what is your expectation
Please attach supporting documents with proof of damage and/or losses ie photos, receipts etc.
