Measuring our performance



Every time there’s an outage, we start counting how many customers are affected, including how long the power is out and how often it happens on our network.

There are two types of power outages – planned and unplanned. Both have regulatory targets to make sure we’re meeting the required quality standards for your power supply.

You’ll find more information about how we met our planned and unplanned targets each year in the update pages below.

Latest project update

Friday, July 21, 2023
We met our targets for planned outages, but exceeded our target for the duration and frequency of our unplanned outages.

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