Power Outages

For information about power outages, please contact your retailer, or check our website at www.powerco.co.nz/power-outage-information/

If you need to contact us about a network safety issue (eg if you see electricity lines that have fallen down), please call Powerco's emergency number on 0800 27 27 27 immediately.

Power Outage Not Showing?
If your power outage is not showing on this website it is important you contact your electricity retailer (the company your electricity bill comes from). Alternatively, you can report your outage here.

Stay Safe

  • Treat all lines as live
  • Stay 10m away from downed lines
  • If you are in a vehicle and power lines fall onto it, stay inside until you are rescued.