Maungatautari and Horahora Districts

This is a dedicated web page for Powerco customers in the Maungatautari and Horahora Districts, with updates on the work we are doing to improve the quality of your power supply.

Recent Developments 

There will be 2 day-long Transpower outages on May 2 and June 13 affecting Matamata, Tirau, Putaruru and surrounding areas. More details can be found on Transpower's Facebook page

Powerco have recently completed a three stage network upgrade project to replace power poles and cross-arms across the area. This work also included helicopter pole-top photography and acoustic surveys to identify any equipment or vegetation issues, and the installation of line fault indicators.

Outage events

March 30: Unplanned outage affecting approximately 400 addresses. A reported lightning strike on Plantation Rd damaged two high voltage fuses, which have now been replaced. Full power was restored to customers at around 3:05pm.

March 11 - Unplanned outage affecting most residents in the area (1 hour 10 minutes) caused by lightning. A small number of residents were affected for longer. (See information below regarding the upcoming installation of surge arrestors).

In March there were also four ‘momentary’ outages (three for less than 1 second; one for 19 seconds). These occurred as the result of re-closer restoring power following an unplanned event (e.g. weather), and preventing a bigger outage.

Recent and upcoming work

April 1 – New customer connection work. Install new transformer and cables (Luck At Last Road) to increase network capability for new customer connections. Planned outage for 65 properties from 8.45am - 3pm. Retailer notifications have been sent.

Starting April  27 - Feeder Asset Integrity Inspections. Inspectors will undertake line patrols (ground or air), travelling the length of the feeder looking for failed or damaged equipment, third party infringements or vegetation issues, with the aim of improving reliability and safety. Any defects identified will then be remedied.

May 5 – Pole replacement x1 on Maungatautari road

April to June 17 - Installation of surge arrestors on 83 transformers. Surge arrestors increase network resilience by protecting against voltage surges, commonly for example caused by lightning strikes. Each installation will necessitate a single 2 hour outage for the properties affected, and customers will receive advance notification of this outage from their retailer. There should only be one outage per property.

--- To check whether your address will be affected by this work, please use our Planned Outages search: www.powerco.co.nz/planned-power-outages ---

Planned Outages

Conducting maintenance and upgrades on our existing network requires a balance between working quickly, efficiently and with minimal impact to customers. Planned outages are required to allow field crew to work on the lines safely.

To help you plan effectively, you’ll receive advance notification about the outages affecting you from your retailer (the company you pay your power bill to). If you’re impacted by multiple outages, you’ll receive a separate notification for each outage. 

We make every effort to ensure our work proceeds as scheduled; however all work is weather-dependent so our outage dates and times may be subject to change. 

Getting in touch

We appreciate that it is never convenient to have outages, so if you have any queries about this work and how it will impact you, please email customerexperience@powerco.co.nz or call 0800 769 372.

We thank you in advance for your patience and co-operation.