Whakapā mai


General queries

Call or send us a message to find out more about gas or electricity connections, tree trimming,  joining our Powerco team, or anything else that’s on your mind. You’ll find our office locations here.

  • We’re currently conducting a survey of our gas network in parts of the Taranaki region, and contractors are carrying out this work on our behalf. Please be assured that Te Aratika crews arriving to carry out visual inspections of your gas meter are genuine. Click here for more information.
  • We regularly conduct surveys via email and phone - including through market research companies such as Key Research. Please be assured they are genuine.


The Gas Hub 




If there's imminent danger, such as fallen lines or a gas leak, call us immediately (24/7).

Electricity emergency

0800 27 27 27 

Gas emergency

0800 111 848

Send us a message

If it’s an emergency or safety concern, please ring our emergency lines – 0800 27 27 27 (electricity) or 0800 111 848 (gas).

Read our privacy policy to learn how we collect, hold, use and share personal information.

Our offices

35 Junction St
Private Bag 2065
New Plymouth 4340

117 Fitzherbert Ave
Palmerston North 4410

Level 2
152 Devonport Rd
PO Box 13075
Tauranga 3141

Level 4
1 Grey St
PO Box 62
Wellington 6140

40 Guyton St
Whanganui 4500