Error Page

Sorry, but we need more information from you.

To log your outage we need to have the following information: 

  • Name – Your full name, so we know who to contact
  • Address – Fill out and match the drop down list displayed
  • Phone Number - We need your number, including area code, to contact you when necessary
                             - Please enter your number without spaces eg 021987123
  • ICP Number - We need this 15 digit number so our system can log the outage
                         - Check this link to the Electricity Authority page where you can find your ICP
                         - Your ICP number is also listed on your bill from your retailer

Please check that the above information is provided so we can log your outage, thank you