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Our report a power outage page is temporarily unavailable. 

Please contact your retailer if you are experiencing a power outage.

We apologise for this inconvenience and our crew are working hard to ensure your power is restored in case of an outage.  

Advice for customers

  • Stay at least 10m away from fallen power lines, which must be treated as live at all times. 
  • Call Powerco's emergency number 0800 27 27 27 if you see dangerous sections of network or lines that are down (24-hours-a-day). This line is reserved for emergencies only.
  • If you are using a generator, make sure it is not connected directly to the main power supply. An electrician will be able to check the connection is safe.