Tips on preparing for a planned outage

Planned outages can be a good opportunity to check that your household or business is prepared for any power outage event, planned or unplanned. 
  • If you or someone in your household is medically dependent on power, check with your doctor and your energy retailer (the company you pay your power bill to) to ensure that your back up plan is up to date. 

  • Ensure you have on hand everything your household needs to get through the day. Make sure all devices are fully charged and consider having a spare battery or mobile power pack. 

  • Your wi-fi and cordless landline phones will likely be affected, so having a back-up communications plan is important. If you have a data plan on your mobile phone, you can create a mobile hot spot and use it to access the internet on other devices (such as a laptop). You can create your mobile hotspot from the settings of your phone. (e.g. using a mobile phone to create a wi-fi hotspot). 

  • If you have an electric garage door or gate, check that you know how to manually override this.

  • If your property has pumps for water, they may not work when the power is off. To prepare, you can store clean water supplies ahead of time for drinking and washing, and keep buckets of water nearby on the day for flushing the toilet.

  • Keep refrigerator and freezer doors shut as much as possible, as this helps maintain the cold temperature inside. Most freezers will keep food at a safe temperature for up to 24 hours, as long as the doors stay closed.