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Severe weather: Update 13

Saturday, June 27, 2015

Power has been restored to the majority of customers in Whanganui and Taranaki who were left without supply as a result of last weekend's torrential rain and flooding.

Lines have been reconnected in most areas. However, it may take several days to repair parts of the network significantly damaged or where access is still blocked.

Powerco Acting Network Operations Manager Dean Stevenson said field crews had been working hard to restore supply.

“We have either restored supply to affected customers or offered those in need generators until repairs are completed.”

Important customer information

Faults

When power lines have been repaired, some individual properties may only have partial power. Customers who do not have any power, or supply to only parts of their property should contact their electricity retailers. This is especially important if neighbours have their power back on.

Customers should report faults to their energy retailers to help ensure all areas without power are identified. People can also contact their retailer for information about power cuts or go to Powerco’s website http://www.powerco.co.nz/Outages-and-Faults/

Generators

Customers who wish to use their own generators must arrange for a certified electrician to connect the generators for safety reasons.

Reconnection process

If your home has been affected by flooding you must have it checked by a registered electrical inspector before turning your electricity supply back on. There is a significant risk of serious shock or electrocution in flood damaged properties. Contact a registered electrician for more information.

If you live on Taupo Quay or Anzac Parade in Whanganui phone Powerco on 0800 200 904 to arrange for you house to be reconnected.
 

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